FAQ

MeerGuard VPN is a service for protecting your internet connection and ensuring online privacy. We use the modern VLESS protocol with traffic obfuscation.

VPN encrypts your internet traffic and protects your data from interception, especially on public Wi-Fi networks. It also provides access to content and improves online privacy.

Using a VPN in Russia is legal. VPN is a tool for data protection and internet security, widely used by individuals and businesses alike.

We use the VLESS protocol with traffic obfuscation. It's one of the most modern and reliable protocols, providing high speed and connection stability.

A VPN encrypts all of your device's internet traffic, while a proxy only routes the traffic of a single app and usually without encryption. MeerGuard VPN protects every app at once: your browser, messengers, YouTube and banking apps. Proxies don't encrypt all of your device's traffic.

VLESS Reality is a modern VPN protocol that disguises your traffic as a request to a legitimate HTTPS site (microsoft.com, for example). Deep packet inspection can't tell it apart from normal browser traffic, so MeerGuard VPN stays stable where OpenVPN and WireGuard struggle. That means reliable performance on networks with traffic filtering and on corporate networks.

With MeerGuard VPN the speed drop is usually 5–15% of your original speed — unnoticeable when streaming 4K or gaming online. We keep servers in 5 countries with top-tier backbone providers, and connecting to the nearest one often even speeds up your internet by optimizing the traffic route.

Yes, MeerGuard VPN works reliably in Russia in 2026. We use a modern VLESS protocol with traffic obfuscation — that provides a reliable and fast connection. The MeerGuard-Smart server has a built-in mode that automatically adapts to mobile network conditions.

Connect MeerGuard VPN — YouTube plays without slowdowns, including Shorts, comments and 4K streaming. Our servers in Germany, the Netherlands and Finland are fast enough for HD playback without buffering. Any plan works, and no extra setup is required.

MeerGuard VPN provides a stable connection to Telegram, including voice/video calls and Mini Apps that mobile carriers often disable. Once the VPN is connected, Telegram works as usual — with no special proxy settings inside the app. VLESS Reality is fast enough for voice and video calls without lag.

MeerGuard VPN works on iOS (iPhone, iPad), Android, Windows, macOS, and Linux. One key allows up to 3 simultaneous device connections.

Install the free Happ app (available for iOS, Android, Windows, macOS, Linux), get your VPN key from our Telegram bot, and add it to the app.

We use trusted open-source VPN clients. This is safer (the code is open and auditable), more reliable (updated by the community), and more transparent than proprietary solutions.

A VPN key is a special link that contains all the settings for connecting to our servers. You simply copy it from the Telegram bot and paste it into the VPN app.

Download the free Happ app from the App Store (iPhone/iPad) or Google Play / RuStore (Android). Get your MeerGuard VPN key in the Telegram bot or your account and tap 'Import to Happ' — setup takes less than a minute. You'll find step-by-step instructions on the Download page.

The Happ client doesn't run directly on routers or Smart TVs, but there's an alternative: set up the VPN on your main device and share the connection to the TV over a hotspot. For routers running OpenWRT or Keenetic you can add the VLESS configuration manually — message MeerGuard VPN support and we'll help you set it up.

Yes, MeerGuard VPN opens access to Netflix, Disney+, HBO Max, BBC iPlayer and other streaming services. Pick a server in the country you need: the US for American Netflix, Germany and the Netherlands for European catalogues. VLESS speed is enough for 4K streaming without buffering.

We accept MIR cards, SBP, Visa, MasterCard, cryptocurrency, and Telegram Stars. Payment is processed through our Telegram bot.

One key allows up to 3 simultaneous device connections. If you need more, you can purchase an additional key for 99 ₽.

Yes, we offer a 3-day money-back guarantee. If the service doesn't work for you, we'll refund your money in full.

Yes, MeerGuard VPN accepts Telegram Stars right inside our Telegram bot. It's handy if you don't have a Russian bank card or simply don't want a VPN purchase showing up on your statement. The price in Stars matches the ruble plan at Telegram's exchange rate.

Yes, MeerGuard VPN accepts USDT, BTC, TON and other cryptocurrencies via CryptoBot. It's a fully anonymous way to pay — we don't ask for your name or email. Crypto payments are processed instantly, and your key is issued as soon as the transaction is confirmed.

Yes, MeerGuard VPN offers a trial — 3 days for 1 ₽. It's full access to the service: the smart MeerGuard-Smart server, all locations and 3+ devices, just like a paid plan. You get your key and connect right away.

No, we do not keep activity logs. We don't track which websites you visit or what data you transmit.

Yes. We use modern encryption via the VLESS protocol, which provides reliable protection of your data from interception.

Your ISP only sees an encrypted connection to our server. The contents of your traffic, visited websites, and transmitted data are not accessible to them.

Message us on Telegram — average response time is under 2 minutes. Use the «Message support» button at the bottom of the page to open a chat with a manager.

Try: 1) Update the VPN app to the latest version. 2) Restart your device. 3) Re-add the VPN key from the bot. If that doesn't help — contact support.